RYZUP Support Services logo

Our aim is a seamless partnership

Enrollment in RYZUP is required to ensure your patients receive LUMRYZ™ (sodium oxybate) for extended-release oral suspension (CIII) as prescribed.

RYZUP Support Services logo

Our aim is a seamless partnership

Enrollment in RYZUP is required to ensure your patients receive LUMRYZ™ (sodium oxybate) for extended-release oral suspension (CIII) as prescribed.

RYZUP is here to help your patients receive LUMRYZ™ (sodium oxybate) for extended-release oral suspension (CIII) as prescribed.

Find your NCN by entering your prescriber's ZIP code below.

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Angela Bell
1-913-396-7679

Explore the roadmap below to learn what to expect when getting patients started on LUMRYZ.

ENROLLMENT

Ready to get your patient started on LUMRYZ?

Physician icon

Enroll your patient in RYZUP.

Our support team provides benefit investigations, prior authorization education and other patient onboarding support.

The NCN helps identify which of the 3 REMS-certified specialty pharmacies are in-network and best fit your patient’s needs.

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Your patient’s NCN will inform you of the results of the benefits investigation and where to send the prescription. You’ll receive a notification when the patient receives their first shipment.

INVESTIGATION

Our RYZUP team is dedicated to helping provide access and affordability support for your LUMRYZ patients.

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After your patient’s NCN verifies their enrollment into the LUMRYZ REMS, our RYZUP team will provide benefits investigations and help identify which of the 3 REMS-certified specialty pharmacies best fits your patient’s needs.

Toll-Free
Number:

Fax Number:

Optum Frontier Therapies logo

Toll-Free Number:(877) 851-0010

Fax Number:(844) 371-7787

Accredo logo

Toll-Free Number:(800) 987-4916

Fax Number:(877) 325-3878

CVS specialty logo

Toll-Free Number:(800) 834-2806

Fax Number:(844) 691-1346

If affordability assistance services are needed, your patient’s NCN will connect them to the appropriate financial support program at this time.

Eligible patients with commercial insurance may pay as little as

$0 co-pay.*

*Except where prohibited by state law. Some people will not qualify for certain affordability programs. Avadel reserves the right to rescind, revoke and amend terms and conditions of affordability programs without notice. Please see full terms and conditions of the co-pay program below.

COMMUNICATION

Navigating the Prior Authorization (PA) and approval process can be difficult for patients and office staff alike.

That’s why the RYZUP support program was designed to keep you and your patients informed at each step of the way.

PACS logo

Shortly after enrollment, your patient will receive a welcome call from their personal NCN, who will collect any missing information and set expectations for next steps.

Your patient's NCN will support you and your office through the PA process with updates on submissions and to set expectations on timing.

Insurance plans and pharmacy benefit managers may require additional supporting documentation in addition to a PA for LUMRYZ.

Download Sample Letter of Medical Necessity

Consider including the following types of information to establish medical necessity:

  • Completed PA form
  • Patient’s medical history, diagnosis, and current condition
  • Summary of provider’s clinical assessment and rationale for requesting coverage
  • Copy of patient’s insurance card (front and back)
  • Additional supporting documentation:
    • Healthcare provider’s chart notes
    • Test and lab results
    • Patient’s prior treatment history, including dosages, duration, clinical responses, and reasons for discontinuation
    • Supporting papers or clinical practice guidelines

TRIAGE

RYZUP works closely with you, your patient, and their specialty pharmacy to help ensure there are no communication gaps when starting and staying on treatment.

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Your patient’s NCN will call to explain the role of their in-network, REMS-certified specialty pharmacy and what to expect when working with them.

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Once the PA is approved, your patient’s consent/information is triaged to their specialty pharmacy who will call to gather details and set expectations for delivery.

RYZUP will contact your office with confirmation of LUMRYZ coverage and alert you when it is time to follow the eRx submission process and fax the LUMRYZ Prescription Form.

PRESCRIPTION

You will receive a notification when your patient successfully receives their first shipment.

Welcome package icon

To help your patients get started on treatment, a LUMRYZ welcome package will be sent in addition to their first shipment of LUMRYZ.

Support doesn’t stop after your patients get started Your patient’s NCN will continue to check in and be available to help answer questions, provide assistance in coordinating refills, or navigate changes in coverage or access.

RYZUP is here to support your patient throughout their treatment with LUMRYZ.

Questions? Please call: 1-844-485-7636
To enroll by fax: 1-844-485-7638

Find enrollment forms and explore additional resources