Access and support for your patients

We are committed to helping patients access and start their LUMRYZ treatment plan. That’s why we offer support services to help in navigating access to LUMRYZ and provide financial assistance programs for those who qualify.

Resources for your office

Enrollment and insurance coverage

  • Field Reimbursement Managers educate you on RYZUP and REMS enrollment, prior authorizations, and appeals processes
  • Nurse Care Navigators (NCNs)* verify your patients’ insurance, provide status updates to your patients, and connect you with financial assistance patients may be eligible for

Support for your patients

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Dedicated NCNs

NCNs provide personalized education and support to help your patients with their LUMRYZ treatment plan.

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Multiple financial assistance programs

We are dedicated to patient access and affordability. Learn more about access here.

Patient support beyond RYZUP Support Services

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LUMRYZ treatment microsite

This patient-focused website houses resources created specifically for patients starting LUMRYZ, including answers to frequently asked questions and downloadable materials.

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The LUMRYZ Mentor Program

This phone-based program connects patients to other patients on LUMRYZ to share firsthand experiences. Patients can learn more about the LUMRYZ Mentor Program and schedule a call with a mentor by calling 1-888-209-5105 or visiting www.LUMRYZMentors.com.

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24/7 access to pharmacists

Patients get pharmacist access and refill reminders from their LUMRYZ REMS-certified specialty pharmacy.

Tyler, a real Lumryz patient.

“RYZUP Support Services has been great at guiding me through the insurance and prior authorization process.“

–Tyler, a real patient with narcolepsy on LUMRYZ

  • Tyler was compensated by Alkermes. Individual results may vary.
Tyle, a real patient, studying with someone in the library.

Learn about LUMRYZ coverage and financial assistance

View access information

Tyler is a real patient, compensated by Alkermes.

  • *NCNs do not provide medical advice or manage symptoms. Patients should discuss medical questions or concerns with their healthcare provider.
  • REMS, Risk Evaluation and Mitigation Strategy.